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Delegate access: Levels of permission

When you invite another person or Filthy Rich Idea customer support sends a request to access your account as a delegate, you are required to select one of the following access levels. An access level determines what a delegate can do in your account.

Access levelDescription
Products, Domains, & PurchaseA delegate can: Make purchases on your behalf using your stored payment method. Access your products (including product control panels) and cancel new products. For domains, you can permit management actions, transfer actions or both. Learn how to assign delegate folder permissions.
Products & DomainsA delegate can:Access your products (including product control panels) and cancel new products.For domains, you can permit management actions, transfer actions or both. Learn how to assign delegate folder permissions.
Domains OnlyA delegate can:Permit management actions, transfer actions or both.Learn how to assign delegate folder permissions.
Accounts Connection OnlyA delegate can:Access your account at a future time, but cannot currently access or purchase products.Select this access level to keep a delegate connected to your account for future work.

Regardless of the access level you grant, your delegate cannot:

  • Manage or add payment methods to your account.
  • Invite others to access your account.
  • View or change your account credentials (like your password or Support PIN).
  • View your order history.
  • Upgrade products (only new purchases and renewals are supported).
  • Create or edit social media posts.

Related step

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